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Customer experience

Customer Portal Design

Give customers a secure place to do business with you.

A custom authenticated portal where customers can view information, follow statuses, upload documents, request service, and interact with your team.

Customer Portal Design
Typical pricing Starting at $8,000 Final scope and pricing are confirmed before work begins.
The service

Give customers a secure place to do business with you.

Customer Portal Design transforms your website from a static presence into a secure, functional part of your business operations. These portals give your clients the ability to log in, view account details, track statuses, request services, upload documents, and interact with your team in a streamlined digital environment.

Each portal is built with business logic in mind—integrated into your workflow and secured with modern authentication standards. Whether you’re managing service tickets, handling client documents, or providing live updates, the portal becomes a direct extension of your operations, customized for your process and data.

This solution is sold outright, with complete ownership and zero recurring license fees. It pairs seamlessly with tools like Bathus Paylake, making it easy to add billing and recurring payments. If your customers need a login, you need a portal that works.

Expected outcomes

What this capability is designed to change.

01

Secure customer authentication

02

Workflow-specific self-service tools

03

Direct integration with business data and payments

Start with context

Let’s determine whether Customer Portal Design is the right fit.

We will review the workflow, surrounding systems, ownership goals, and likely return before recommending a scope.

Design a Customer Portal